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Confessions of a Business Consultant: 14 Surprising Truths About The Work

Confessions of a Business Consultant: 14 Surprising Truths About The Work

I’ve been consulting for over 20 years, and that’s about the right window to have enough scars, humbling war stories, and some wins to talk about the real work. You stick to the gig and you’re weathered and refined into patience, humility, and hopefully good humor. In...
When ChatGPT Goes Dark: How to Keep Your AI Ops Running Independently

When ChatGPT Goes Dark: How to Keep Your AI Ops Running Independently

If and when ChatGPT goes down, you will probably lose access to your chat history.  That raises concerns and questions. Do you have a backup? Do you have a map of all the contextual inputs you loaded up into your sessions? Is it organized and ready to upload to a...
Don’t Fly Blind: Why Documenting Decisions & Reviewing Them Opens Your Eyes To Continuous Improvement

Don’t Fly Blind: Why Documenting Decisions & Reviewing Them Opens Your Eyes To Continuous Improvement

In the ever-complex world of projects and programs, a decision by leadership isn’t just a single moment in time. It can be the turning point that defines the success or failure of an entire endeavor. We help organizations start incredibly complex programs off the...